Shipping and Returns

FREE SHIPPING ACROSS INDIA! 

Orders placed in India are catered to by safe and reliable courier companies.
We do not offer Cash on Delivery

We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.

CANCELLATION POLICY 

We do not allow order cancellation. Once your order is placed, it is immediately processed .

DISPATCH TIME

We try our best to ship our pieces to you within 10-15 days. The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

We invest a great deal of love and care in the making of each piece. As a company policy we do not provide refund on any product sold. Once the pieces are sold they can be exchanged for another size or a store credit provided below mentioned conditions are met.

• You must raise a return within 7 days of delivery of the product.
• The item(s) should be unused, unsoiled and unwashed.
• The packaging should have the original tags in place
• Priya Keswani Label reserves all rights to inspect the condition of the product before processing any returns or exchanges.

 PLEASE NOTE

• Size exchanges are free of cost.
• Returns have a cost of Rs 100/- per request that will be deducted from the amount of store credit.
• If a piece is exchanged once, it cannot be exchanged the second time.
• All custom made products are not eligible for returns or exchanges.
• All kidswear products are not eligible for returns or exchanges.
• All final sale/sample sale/clearance sale products are not eligible for returns or exchanges.
• All items purchased during offers and sale are eligible only for size exchange.
• International shipments are not eligible for returns or exchanges.

You must raise a return within 7 days of delivery of the product.

• Free Shipping on Orders above INR 15000.
• For International Orders, we can accept the payment through your Debit/Credit cards or Bank Transfer.
• Shipping charges (for orders below INR 15000) are automatically added to your order at the time of checkout.
• International shipments are not eligible for returns or exchange.
• We try our best to ship our pieces to you within 2-4 weeks.
• The shipping time for customised orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners.
• As soon as your package ships, we will email you your package tracking information.
• You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel. We have no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.